Effective Date: 21 December 2025
At Cell Phones 4 You, we stand behind the quality of every device we supply. This Warranty Policy outlines the coverage and process for new and professionally refurbished mobile devices purchased from us.
Business Address: Titanic Suites, Belfast, Northern Ireland, UK
Email: info@cellphones4you.com
1. Warranty Coverage
All devices purchased from Cell Phones 4 You are covered by a 14-day warranty from the date of delivery. This warranty applies to:
Manufacturing defects
Functional issues affecting normal device operation
Faults identified through normal usage
This warranty does not cover:
Physical damage, accidental drops, or liquid exposure
Cosmetic wear and tear not affecting functionality
Unauthorised repairs, modifications, or software alterations
2. How to Claim
To make a warranty claim:
Contact our support team at info@cellphones4you.com with your order number, device details, and a description of the issue.
Our team will assess the claim and provide instructions for returning the device if necessary.
Devices returned for warranty must be in the same condition as received, including original accessories where applicable.
3. Resolution Options
Once your claim is verified, we may:
Repair the device if possible
Replace the device with an equivalent model
Offer a refund or store credit in line with the original purchase
4. Limitations
Warranty coverage is limited to the original purchaser and is non-transferable.
Cell Phones 4 You is not liable for any indirect or consequential losses resulting from device failure.
Warranty claims must be submitted within the 14-day period from delivery; claims after this period will not be accepted.
5. Contact Us
For warranty claims, support, or enquiries, please contact:
Email: info@cellphones4you.com
Business Address: Titanic Suites, Belfast, Northern Ireland, UK
We are committed to ensuring our customers and business partners receive reliable, fully functional devices with clear, fair warranty protection.
